EMERGENCY / 24/7
Get incident help now.
Call the 24/7 Incident Response hotline. No login, no questionnaire. If you can’t talk yet, request an urgent callback below.
AT A GLANCE
What this covers
Who it serves
Anyone who believes their organization is under attack or has been compromised — customer or not.
Typical trigger
Ransomware, suspicious payments, account takeover, data extortion, or a warning from someone outside.
The work
- Hotline triage with an IGH responder
- Immediate containment guidance
- Scoping the Hack Response engagement
- IR Concierge coordination with counsel and insurer
Deliverables
- Clear immediate next steps
- Engagement scope and authorization
- Evidence-preservation guidance
Not included
- Evidence uploads via this website — IGH provides a secure channel after engagement
- Legal advice (your counsel decides notification)
URGENT CALLBACK
Can’t call right now?
Short form, no login. The hotline remains the fastest path.
One service name: Incident Response. Hack Response is the engagement IGH runs to investigate, contain and recover. IR Concierge is the coordination inside it — counsel, insurer, executives, vendors.
While you wait: don’t wipe or reimage systems, don’t contact the attacker, switch to a device and channel you trust, and note what you saw and when.
Evidence: never upload files here. After engagement IGH provides a secure transfer method.
Something happening right now?
Call the 24/7 Incident Response hotline. No login or questionnaire needed.