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TRUST

How we handle what you trust us with.

Practices that apply to every engagement, and a controlled way to request documentation. We only state what we can substantiate.

Illustrative IGH agent in a white tech jacket and IGH headset

PRACTICES

Data handling principles

Minimum necessary

Collect only what the engagement scope requires; access is agreed in writing.

No public evidence uploads

Website forms never accept files. Evidence moves through a channel agreed after engagement.

Your authorization first

Response actions in your systems happen only with documented approval.

Return or deletion

Handling at engagement end is set in your agreement.

Website intake

Forms on this site are not yet connected to IGH systems and do not store submissions.

DOCUMENTS

Available on request

Request

Security questionnaire responses

Completed on request for prospective customers.

Request

Data handling & evidence overview

How engagement data is collected, stored, shared and returned.

Request

Insurance certificate

Provided on request.

Coming soon / ask status

Third-party audit reports / certifications

Not claimed on this site. Status available on request.

Coming soon / ask status

Sub-processor list

Being documented.

CONTROLLED REQUEST

Request trust documents

Status: not yet connected to Trust / security team (NDA workflow)
E.g. security questionnaire, data handling overview, insurance certificate.

Privacy & safe contact: Controlled release: documents are shared individually after verification, never auto-downloaded. Do not include passwords, keys, or evidence files — public forms never accept uploads.