BUYER PROOF
What you actually get.
See the shape of IGH deliverables, who does what, and how onboarding works. Samples are illustrative; real redacted materials are available on request.
Proof, onboarding, responsibilities
Sample deliverables — illustrative
Illustrative sample
Incident timeline (sample)
Chronology of detection, containment and recovery decisions with owners.
Illustrative sample
Compromise assessment report (sample)
Findings, confidence, indicators and prioritized actions.
Illustrative sample
Penetration test executive summary (sample)
Business impact, severity and retest status.
Illustrative sample
OnWatch service report (sample)
Detections, escalations and coverage by connected source.
Illustrative sample
Board briefing pack (sample)
Risk posture, decisions needed and roadmap.
Responsibility matrix
| Activity | IGH | Customer | Partners |
|---|---|---|---|
| Triage, investigation, containment guidance | Leads | Authorizes actions, provides access | — |
| Legal advice & notification decisions | Provides technical facts | Decides with counsel | Breach counsel |
| Insurance claim | Supplies reports | Notifies insurer | Insurer / broker |
| Tool licences (EDR, identity, email) | Advises | Owns and pays | Vendors |
| Remediation changes | Implements or guides (if scoped) | Approves changes | MSP if applicable |
| Communications to staff / public | Coordinates via IR Concierge | Approves and sends | PR adviser if engaged |
Onboarding steps
- Scoping callObjectives, environment, obligations.
- Proposal & agreementScope, responsibilities, contacts, authorizations.
- KickoffNamed contacts, escalation paths, secure channel set up.
- Connect & verifyIntegrations confirmed source by source (OnWatch only).
- First reportBaseline findings and next priorities.
Support coverage and response times are defined per contract; IGH does not publish a generic SLA. No case studies, metrics or certifications are shown until substantiated.
Real, redacted proof materials can be requested under NDA. Request proof materials
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