SERVICE / BEFORE
Incident readiness.
Know who does what when it happens: a plan, playbooks and a team that has rehearsed.

AT A GLANCE
What this covers
Who it serves
Leadership and IT teams without a tested IR plan, or with one nobody has opened.
Typical trigger
Insurer requirement, board question, new regulation, or a peer’s incident.
The work
- Review current plan and contacts
- Write or update IR plan and top-scenario playbooks
- Facilitated tabletop exercise
- Retainer onboarding so Hack Response can start faster
Deliverables
- IR plan and playbooks
- Responsibility matrix (IGH / you / partners)
- Tabletop after-action report
Not included
- Legal review of notification obligations (your counsel)
Talk it through
Tell us where you are. We’ll recommend a sensible first step.