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ONWATCH / IR

OnWatch IR.

Where detections become incidents: the Hack Response workflow, IR Concierge coordination and evidence in one place.

Illustrative IGH agent in a white tech jacket and IGH headset

AT A GLANCE

What this covers

Who it serves

OnWatch customers and Incident Response retainer clients.

Typical trigger

An escalated SOC alert or a hotline call.

The work

  • Incident case with timeline and owners
  • Containment actions (only where authorized and supported)
  • Stakeholder coordination tasks
  • Post-incident actions tracked into GRC

Deliverables

  • Incident timeline
  • Actions and decisions log
  • Post-incident report

Not included

  • Automated response actions on unverified integrations
  • Evidence upload via the public website

Next step

Get incident help

Sample deliverables are available on the buyer proof page.

Something happening right now?

Call the 24/7 Incident Response hotline. No login or questionnaire needed.